Holding Critical Conversations
Critical conversations happen between persons when the stakes are high and compromise is not assured, causing emotions to be high also. If not handled skillfully, purpose and relationships may be destroyed, leaving the team or organisation worse off.
If you often find it challenging to have critical conversations with others, whether it be with colleagues, clients, or even family members, you need a way to effectively communicate your thoughts and opinions while also considering the perspectives of others.
This Holding Critical Conversations course can help you develop the skills you need.
The course is designed to help you navigate difficult conversations with confidence and professionalism. Through a series of interactive sessions, our experienced trainers will teach you practical techniques to manage emotions, listen actively, and communicate assertively.
Learn how to prepare for critical conversations, identify your goals and objectives, and choose the most appropriate communication style for the situation. Through different exercises and activities, you develop effective questioning and active listening skills, as well as strategies to manage conflicts and disagreements.
Whether you’re an individual looking to improve your communication skills or an organisation seeking to enhance the collaboration and productivity of your teams, this course may be what you need.
Register today for Holding Critical Conversations and learn how to communicate with confidence and professionalism.
19 – 20 Jun 2023
26 – 27 Sep 2023
4 – 5 Dec 2023
N85,000 VAT. Excl.