Critical conversations happen between persons when the stakes are high and compromise is not assured, causing emotions to be high also. If not handled skillfully, purpose and relationships may be destroyed, leaving the team or organisation worse off.

If you often find it challenging to have critical conversations with others, whether it be with colleagues, clients, or even family members, you need a way to effectively communicate your thoughts and opinions while also considering the perspectives of others.

This Holding Critical Conversations course can help you develop the skills you need.

The course is designed to help you navigate difficult conversations with confidence and professionalism. Through a series of interactive sessions, our experienced trainers will teach you practical techniques to manage emotions, listen actively, and communicate assertively.